FAQs Page

FAQs

Everything you need to know about CRISAN products, orders, and results.

Warm a small amount of CRISAN Extreme Hair Strengthening Oil in your hands and massage into your scalp. Work through your ends and leave for a few hours or overnight. Wash out with a gentle shampoo. Use 1–3x per week.
Most customers notice softer, healthier hair in 4–6 weeks. Fuller-looking hair typically appears in 2–3 months with consistent use.
You’ll receive a tracking number by email once your order ships. Please allow 24–48 hours for updates. Contact info@crisanbeauty.com if needed.
Standard shipping takes 5–7 business days after fulfillment. Delays may occur due to carriers or weather.
Orders can only be canceled before fulfillment. Once shipped, they cannot be canceled but may be returned if eligible.
Log in here: Manage Subscription You can skip, edit, or cancel anytime before the next billing cycle.
Unopened items may be returned according to our policy. Opened products are not eligible for return due to hygiene standards.
Please email us photos at info@crisanbeauty.com and we’ll take care of you right away.
Yes! Our products are safe for color-treated hair and help restore moisture and shine.